Introduction
Ethical behavior is that accepted as mor wholey good and right, as opposed to bad or wrong, in a token setting. Is it good to hide information that might discourage a job candidate from joining your organization? Is it ethical to remove someone to take a job you know willing not be good for his or her career go up? Is it ethical to ask so much of someone that they continually have to choose between having a career and having a life? The disceptation of questions can go further more, but an important signal remains: The public is increasingly demanding that people in organizations and the organizations themselves all act in accordance with high ethical and lesson standards. The purpose of ethics in phone line is to direct business men and women to abide by a code of guide that facilitates, if not encourages, public confidence in their products and services. But what is considered ethical behavior may depend on the factors that define and accept ethical behavior. These factors may be personal factors or organisational factors or environmental factors.
1) Personal factors
1.1) Family
Can ethics be taught? At some point in life, ethics must be taught. People are not born with innate desires to be ethical or to be concerned with the welfare of others.
The region of the family includes teaching children a code of ethical behavior that includes love for parents, siblings, and others. The family bears chief responsibility for ensuring that children will receive the necessary information and moral guidance to become productive members of society. The basic value such as honesty, self-control, concern for others, respect for legitimate authority, fidelity, and politeness must be passed from one generation to the next, a unsounded process of the family. The breakdown of the family is associated with...
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